Privacy Policy

1.

Key Terms

• "Users" refer to our customers who use our Services, including visitors to our sites.
• "End Users" are customers, visitors, or users of our Users' sites.
• Other capitalized terms not defined here have meanings as described in our Terms of Service.

2.

How Does This Privacy Policy Apply?

This Privacy Policy describes how we handle personal information collected and used by us for our own purposes, such as managing your account, understanding how you interact with our Services, and improving our platform. This does not apply to our employees or job applicants (unless they are Users). For information we process on behalf of our Users, we follow their instructions. If you are an End User of one of our Users’ sites, please refer to that site’s privacy policy for information on their handling of your data.

3.

Personal Information We Collect

• Account Information: When creating an account, you provide your email, first and last name. If you sign up for Paid Services, we receive limited payment information from our processor, such as the last four digits of your card number, country of issuance, and expiration date.
• Marketing Preferences: We collect information on your communication preferences.
• User Communications: Any emails, inquiries, or feedback you submit to us.
• Activity Data: Information about your interactions with our Services and Users’ sites, such as IP address, browser and device details, and browsing behavior.
• Partner Information: Data from our partners that helps us improve our Services and measure ad effectiveness.
• Third-Party Integrations: Information from third-party services when you connect with EventoTix through platforms like Google or Facebook.

4.

How We Collect Personal Information

• Directly from You: When you register for an account, complete forms, respond to surveys, or participate in contests.
• Automatically: When you interact with our Services, including using cookies and similar technologies.
• From Third Parties: Such as payment processors and integration partners.

5.

How We Use Your Personal Information

• To Provide Our Services: Create and manage your account, personalize experiences, process payments, and respond to inquiries.
• Transaction Updates: Send transaction updates, respond to support inquiries, and provide service-related notifications.
• Marketing and Promotion: Send tailored communications about products, services, offers, and promotions. For instance, we may tailor marketing based on your subscription level or interactions.
• Advertising: Understand your interaction with our Services to offer relevant advertisements.
• Personalization: Customize your experience, like language settings and local time displays.
• Improving Our Services: Analyze data to optimize and expand our offerings.
• Security: Maintain security and integrity by protecting against unauthorized access, misuse, and breaches.
• Compliance: Meet legal obligations, including responding to law enforcement.

6.

How We Process Your Personal Information

• Consent: Where required, you can withdraw consent anytime.
• Contract Performance: Necessary to provide you with our Services.
• Legal Obligations: Compliance with laws, regulations, and law enforcement requests.
• Legitimate Interests: For business operation, security, and providing a personalized experience.

7.

How We Share Your Personal Information

• Affiliates: With affiliates to help us provide or improve our Services.
• Users: With Users regarding usage data of their End Users.
• Business Partners: With partners for services integrated with our platform.
• Service Providers: With providers that assist us, like payment processors, customer support, and data storage.
• Advertising Partners: With third-party advertisers to offer tailored ads.
• Legal Obligations: In compliance with the law or to protect our rights or property.

8.

Your Rights and Choices

• Access, update, or delete personal information via your account or by contacting us.
• Restrict or object to data processing.
• Exercise data portability rights.
• Opt out of marketing communications by changing preferences or unsubscribing.

9.

How We Protect Your Personal Information

We take security seriously and employ safeguards to protect against unauthorized access, misuse, and breaches, including:

• Firewalls and Encryption: Protect against intrusions.
• Redundancies: Ensure continued service availability.
• Regular Testing: Identify and address potential vulnerabilities.

10.

Data Retention

We retain your information as long as your account is active, or as necessary for business, compliance, or legal purposes. We may anonymize information for indefinite retention.

11.

Data Transfers

Your information may be transferred to other countries, such as the U.S., where data protection laws may differ. We use appropriate safeguards for international transfers, such as Privacy Shield certification and standard data protection clauses.

12.

End Users' Personal Information

As a User, you are responsible for handling your End Users' information collected through EventoTix, in compliance with relevant laws and regulations.

13.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or business operations. We will post any changes, and encourage you to review this policy periodically.

14.

Contact Us

For any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at support@eventotix.com

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